# Docs

## Cases

Maximum case limits per team:

| Type | Limit |
| --- | --- |
| Number of cases | No limit |
| Number of case templates | 1,000 |
| Number of cases you can bulk update at once | 50 |
| Number of saved case views | 100 |
| Case retention period<br>_Includes case components such as the case details, decription, fields, metadata, comments, notes, and attachments. See [record limits](/content/docs/records-cases/records/limits/index.html) at the end of this article for limits on attached records._ | Cases are kept for the duration of the customer’s active license. |

## Case team settings

Maximum case setting limits per team:

| Type | Limit |
| --- | --- |
| Custom statuses | 10 |
| Case fields | 1,000 |
| Validations per case field | 75 |

## Case primitives

Maximum primitive limits per case:

| Type | Limit |
| --- | --- |
| Assignees per case | 10 |
| Case action buttons per case | 25 |
| Case fields per case | 100 |
| Case field groups per case | 100 |
| Closure conditions | 25 |
| Linked cases per case | 50 |
| Metadata keys per case | 100 |
| Records attached to a case | 1,500 |
| Tags per case | 50 |
| Tasks per case | 50 |

## Case blocks

Maximum case block limits per case:

|     |     |
| --- | --- |
| Type | Limit |
| Content blocks of any type (Note, HTML, File, Table, Code) | 50 |
| Case block groups | 15 |
| Case blocks per group | 50 |

## Files

Maximum file limits per case:

|     |     |
| --- | --- |
| Type | Limit |
| Case file types | csv, doc, docx, eml, gif, gzip, html, jpeg, jpg, json, mov, mp4, pdf, png, ppt, pptx, svg, txt, xhtml, xml, xtar, xls, xlsx, webm, zip, 7z |
| Maximum file size | 60 MB<br>_If you need to share a larger file please link to it from a file hosting service._ |
| Number of files per case block | 50 |

## Text

Maximum text limits per case:

|     |     |
| --- | --- |
| Type | Limit |
| Comment length | 640,000 characters (per comment) |
| Description length | 640,000 characters |
| Case field value length | 1,000 characters |
| Case metadata value length | 1,024 characters |
| Case note title length | 100 characters |
| Case note content length | 15,000 characters |
| Case task title length | 100 characters |

## Additional limits

For more information on the limitations around records, please see [Records limits](/content/docs/records/limits/ "Records limits"/index.html).

For more information on the limitations around dashboard charts, please see [Dashboard limits](/content/docs/dashboards/limits/ "Dashboard limits"/index.html).